NYU Dental - Urgent Care Ctr.

Barbara Walker a month ago

This is my third visit here. The reason for the last two as well were inability to get into a dentist in my insurance network. Having said that...though this is a "student" seen care clinic, they are mentored by DDS. I have ALWAYS had exceptionally pleasant, informative and professional visits. Left with a thorough understanding of what procedure were needed. Follow-up care set up. All questions answered. Everyone is genuinely interested in my well-being.

Tara McAuliffe 3 months ago

Terrible place!! Don’t go!! I paid $85 to be seen by a dental student who had to run to her supervisor Dr 5 times to confirm things. The Dentist’s barely even glance your way. The one male Dentist came and punched me on the shoulder as a way to say hello. I have slight asthma -when I called the front desk the day before they never told “the rule” that I must bring my inhaler. The website doesn’t mention anything about inhalers. After I already paid $85, & in dentist chair, they told me they could not treat me for a root canal because of that. They asked me to leave - the main dentist said “she has to go bye-bye”. If you go, you will be treated unkindly and rudely. I was told I would have to pay $3,000 for a root canal.They do not care about you!

Honey Cutt 4 months ago

Went early in the morning an hour before they opened. You can go in early and sign up. Was seen within an hour and half or so. Student was great. Dentist on staff helped guide. Broke a tooth. Got the care I needed day of. Yeah it’s packed but staff was friendly and helpful it was overall a positive xperience!

Preetha S Jenarthan 5 months ago

There is just a very dysfunctional way they’ve run the place, and there’s truly no urgent care. I waited 4 hours to see a resident. They tell me what I know, I have a wisdom tooth issue, sent me for an xray and asked me to make an appointment with oral surgery, located on a different floor. They say try to get an appointment today, if not within a few days. Should be fine and surgery will be scheduled soon. I went in April 6, they offered me an appointment on May 27. I was in so much pain, I have lockjaw, struggling to eat and do anything. They sent me home with no pain killers, no antibiotics, my swelling was down my throat and felt like up to my ear. The cruelty of it all is the insanity of it. I was also worried because the pain was steadily getting worse. I managed to get a nurse practitioner who could prescribe painkillers and an antibiotic while I look elsewhere for an appointment. She was in disbelief they sent me home with nothing. The lack of communication across floors, the waiting room is nice but the staff can be rude (I also experienced 2 nice ones), you can never get through to their phone lines. It is a disaster. If you have a wisdom tooth that needs to be extra

Makeda Charles 5 months ago

They should do an excellent job the first time around. Don't have me coming back cause you willfully denied me appropriate and complete treatment from the get go. They use the dental equipment like a weapon so I would have pain before and after surgery just because I am a Heteroaexual patient. They denied me urgent treatment twice when treatment is free. Just say you serve LGBTQIA patients only. Shame on you. Lisa Ghandi was the student doctor. Also, they are unhygienic.